Work Hive Privacy Policy
Work Hive (Pvt) Ltd
Privacy Statement
The Zimbabwean Data Protection Act requires entities bound by the Zimbabwean Data Protection Principles to have a privacy policy. This privacy policy outlines the personal information handling practices of Work Hive (“Work Hive” herein referred to as “us” or “we”). This policy is written in simple language.
The specific legal obligations of Work Hive when collecting and handling your personal information are outlined in the Data Protection Act and in particular in the Zimbabwean Data Protection Principles found in that Act.
We respect the privacy of your personal information and treat it in accordance with this statement. If you have any concerns or would like to access your personal information that we hold, please contact: [email address removed]
Overview
We collect, hold, use, and disclose personal information to carry out business functions or activities. These functions and activities include:
- Facilitating connections between clients and service providers.
- Promoting and marketing the Work Hive platform and its services.
- Providing information to clients, service providers, and the public on skilled labor services.
- Advertising services offered by Work Hive service providers.
- Establishing training programs, seminars, and workshops for Work Hive service providers.
- Undertaking activities in support of our functions and activities, including human resources, corporate administration, and public relations activities.
Collection of Your Personal Information
When we refer to personal information, we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you. The personal information we hold about you may also include financial and professional information. At all times, we try to only collect the information we need for the particular function or activity we are carrying out.
Each time you contact us, you may provide us with personal information about yourself or others that we need to use to provide you with our services. The main way we collect personal information about you is when you give it to us, for example when you:
- Complete forms, applications, or surveys.
- Create a profile as a client or service provider.
- Contact us to ask for information or support.
- Participate in forums or reviews on our website or app.
- Otherwise specifically provide us with your personal information.
We will only use or disclose your personal information for the primary purpose of our business or purposes related to our business activities. The primary purpose of our business includes, but is not limited to:
- Connecting clients with skilled service providers.
- Marketing services offered through the Work Hive platform.
- Providing information about our services and platform.
- Facilitating secure transactions and payments.
Collecting Through Our Websites
We may also collect and store information about your visit to this website, including:
- The name of the domain or IP address from which you accessed the internet.
- The date and time you accessed the website or app.
- The internet address of the website or app from which you linked directly to our platform.
- The pages or features you accessed while visiting the website.
- Information about the device used to access the platform.
This information does not in itself identify individuals and is used to measure the number of visitors to the website or app and how it was navigated. This information assists us in making the website more useful to you.
Social Networking Services
We use social networking services such as Twitter, Facebook, Instagram, LinkedIn, and YouTube to communicate with the public. When you communicate with us using these services, we may collect your personal information, but we only use it to help us communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.
Notification of Collection of Personal Information
If we collect personal information from someone or some entity other than you in order to provide a service, such as acquiring information from a professional registry, we will make you aware that we have done so and explain why. We will also explain if there are any consequences for you if such information is not collected.
How We Use Your Personal Information
We may use your personal information to deliver services you have requested (for example, connecting you with a service provider or client).
We may also use your personal information to send you periodic mailings containing information on new services and upcoming events that may interest you. If at any stage you decide that you do not wish to receive such material, please let us know by following the Opt-Out procedure below and we will ensure that your name is removed from our contact list.
Business Without Identifying You
In some circumstances, it will be necessary for Work Hive (Pvt) Ltd to identify you in order to successfully do business with you, however, where it is lawful and practicable to do so, we will offer you the opportunity of doing business with us without providing us with personal information, for example, if you make general inquiries about the platform.
Direct Marketing
From time to time, we may use your personal information to provide you with current information about services, offers you may find of interest, changes to our organization, or new products or services being offered by us or any company with whom we are associated. If you do not wish to receive marketing information, you may at any time decline to receive such information by emailing us at [email address removed]. If the direct marketing is by email, you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
Disclosure
We will only disclose your personal information to carry out business activities and functions as identified above.
In order to deliver our services to you, we disclose your personal information to the relevant service provider or client who is best positioned to assist with your particular request. In doing so, we authorize these parties to use your personal information in the ways described above.
Other than as stated in this Statement, we do not rent, sell, or otherwise disclose your personal information to non-member companies or organizations without your prior consent.
Overseas Recipients
We may use cloud storage to store the personal information we hold about you. The cloud storage and the IT servers may be located outside Zimbabwe.
We may disclose your personal information to overseas entities that provide support functions to us. You may obtain more information about these entities by contacting us.
Opt-Out Procedure
In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us. If our correspondence is in the form of an e-mail, we will attach simple instructions on how you can unsubscribe from our mailing list. In any event, you can opt-out from receiving marketing or promotional material from us by emailing us at [email address removed].
Access to Your Personal Information
You can find out what personal information we have about you, and amend or update your personal information, by e-mailing us at [email address removed].
We may charge a fee for our actual costs of retrieving and supplying the information to you. There may be situations where we are not required to provide you with access to your personal information, for example, if the information relates to existing or anticipated legal proceedings, or if your request is vexatious. An explanation will be provided to you if we deny you access to the personal information we hold about you.
If any of the personal information we hold about you is incorrect, inaccurate, or out of date, you may request that we correct the information.
How We May Change This Statement
We reserve the right to amend or update this Statement so long as no change or amendment has a retrospective detrimental effect on your privacy rights.
This privacy policy came into existence 31st March 2025.